Privacy Policy

Privacy Policy

With this privacy policy, we would like to inform you about the type, scope and purpose of the processing of personal data (hereinafter also referred to as „data“). Personal data is all data that has a personal connection to you, e.g. name, address, e-mail address or your user behavior. The data protection declaration applies to all data processing operations carried out by us, both within the scope of our core activity and for the online media provided by us.

 

Who is responsible for data processing:

Flexora GmbH
Dorotheenstraße 16
D-01219 Dresden

+49 (0) 351 463 42414
info@flexora.de

 

Processing of your data as part of the core activity of our company

If you are our customer or business partner or are interested in our services, the type, scope and purpose of the processing of your data is based on the contractual or pre-contractual relationships between us. In this sense, the data processed by us includes all data that you provide or have provided for the purpose of using the contractual or pre-contractual services and that are required to process your inquiry or the contract concluded between us. Unless otherwise stated in the further information in this data protection declaration, the processing of your data and its transfer to third parties is limited to the data required to answer your inquiries and/or to fulfill the contract concluded between you and us, to protect our rights and are necessary and appropriate for the fulfillment of legal obligations. We will inform you which data is required for this before or as part of the data collection. Insofar as we use third-party providers to provide our services, the data protection notices of the respective third-party providers apply.

Affected data:

  • Inventory data (e.g. names, addresses)
  • Payment data (e.g. bank details, invoices)
  • Contact details (e.g. e-mail address, telephone number, postal address)
  • Contract data (e.g. subject of contract, duration of contract)

Affected persons: Interested parties, business and contractual partners

Purpose of processing: Handling contractual services, communication and answering contact requests, office and organizational procedures

Legal basis: Fulfillment of contract and pre-contractual enquiries, Art. 6(1)(b) GDPR, legal obligation, Art. 6(1)(c) GDPR, legitimate interest, Art. 6(1)(f) GDPR

 

Your rights according to the GDPR

According to the GDPR, you are entitled to the rights listed below, which you can assert at any time with the person responsible named in Section 1 of this privacy policy:

  • Right to information: You have the right to request information from us, whether and which data we process from you.
  • Right to rectification: You have the right to request the correction of inaccurate data or the completion of incomplete data.
  • Right to erasure: You have the right to request the erasure of your data.
  • Right to restriction: In certain cases, you have the right to request that we only process your data to a limited extent.
  • Right to data portability: You have the right to request that we transmit your data to you or another person responsible in a structured, commonly used and machine-readable format.
  • Right of appeal: You have the right to complain to a supervisory authority. The supervisory authority at your usual place of residence, your workplace or our company headquarters is responsible.

Right of withdrawal

You have the right to revoke your consent to data processing at any time.

Right of objection

You have the right to object at any time to the processing of your data, which we base on our legitimate interest under Art. 6 (1) (f) GDPR. If you make use of your right of objection, we ask you to explain the reasons. We will then no longer process your personal data unless we can prove to you that compelling reasons for data processing worthy of protection outweigh your interests and rights.

Notwithstanding the foregoing, you have the right to object to the processing of your personal data for advertising and data analysis purposes at any time.

Please address your objection to the above contact address of the person responsible.

When do we delete your data?

We delete your data when we no longer need them or when you tell us to do so. This means that – unless otherwise stated in the individual data protection notices of this data protection declaration – we will delete your data,

  • if the purpose of the data processing no longer applies and the legal basis specified in the individual data protection notices no longer exists, e.g.
    • after termination of the existing contractual or membership relationship between us (Art. 6 Para. 1 lit. a GDPR) or
    • after our legitimate interest in the further processing or storage of your data has ceased to exist (Art. 6 Para. 1 lit. f GDPR),
  • if you make use of your right of withdrawal and no other legal basis for processing within the meaning of Article 6 (1) lit. b-f GDPR applies,
  • if you make use of your right to object and there are no compelling reasons worthy of protection to prevent deletion.

If we still have to keep (certain parts of) your data for other purposes, for example because of tax retention periods (usually 6 years for business correspondence or 10 years for accounting documents) or the assertion, exercise or defense of legal claims from contractual relationships (up to four years) or the data is used to protect the rights of another natural or legal person, we will only delete (part of) your data after these periods have expired. However, until these periods expire, we limit the processing of this data to these purposes (fulfillment of storage obligations).

 

Cookies

Our website uses cookies. Cookies are small text files consisting of a series of numbers and letters that are filed and saved on the end device you are using. Cookies are primarily used to exchange information between the end device you are using and our website. These include i.a. the language settings on a website, the login status or the point at which a video was viewed.

When you visit our website, two types of cookies are used:

  • Temporary cookies (session cookies): These store a so-called session ID, with which various requests from your browser can be assigned to the joint session. The session cookies are deleted when you log out or close your browser.
  • Permanent cookies: Permanent cookies remain stored even after the browser is closed. This allows our website to recognize your computer when you return to our website. Information on language settings or log-in information, for example, is stored in these cookies. In addition, your surfing behavior can be documented and saved with these cookies. This data can be used for statistical, marketing and personalization purposes.

In addition to the above classification, cookies can also be differentiated with regard to their purpose:

  • Necessary cookies: These are cookies that are absolutely necessary for the operation of our website, to save logins or shopping carts for the duration of your session, or cookies that are set for security reasons.
  • Statistics, marketing and personalization cookies: These are cookies that are used for analysis or audience measurement purposes. Such “tracking” cookies can store information about search terms entered or the frequency of page views. In addition, the surfing behavior of an individual user (e.g. viewing certain content, using functions, etc.) can also be stored in a user profile. Such profiles are used to show users content that matches their potential interests. If we use services that store cookies on your end device for statistical, marketing and personalization purposes, we will inform you about this separately in the following sections of our data protection declaration or when obtaining your consent.

Data affected:

  • Usage data (e.g. access times, websites clicked on)
  • Communication data (e.g. information about the device used, IP address).

Persons affected: Users of our online offers

Processing purpose: Playing out our website, ensuring the operation of our website, improving our website, communication and marketing

Legal basis:
Legitimate interest, Art. 6 Paragraph 1 lit. f GDPR

If we do not obtain your consent to the setting of cookies, we will support the processing of your data based on our legitimate interest in improving the quality and user-friendliness of our website, in particular the content and functions. You have to object to the use of cookies set by us within the scope of our legitimate interest via the security settings of your browser. There you have the option of specifying whether you do not accept cookies from the outset or only accept them on request, or whether you want cookies to be deleted each time you close your browser. If cookies are deactivated for our website, it may no longer be possible to use all the functions of the website to their full extent.

Consent, Art. 6(1)(a) GDPR
If we ask you before you visit our website to allow certain cookies to be placed on your end device, and you consent to this, the legal basis can be seen in the consent you have given. As part of your consent, we will inform you about which cookies we set in detail. If you do not give your consent, only the so-called technically necessary cookies are set, which are required for the proper operation of our website and its display in your browser. If you have consented to the setting of cookies, you can withdraw your consent at any time.

 

Web hosting

We use a provider to provide our Internet pages, on whose server our Internet pages are stored and made available for access on the Internet (hosting). The provider can process all the data transmitted via the browser you are using that arises when you use our website. This includes, in particular, your IP address, which the provider requires in order to be able to deliver our online offer to the browser you are using, as well as all entries made by you via our website. In addition, the provider we use elevates:

  • the date and time of access to our website
  • Time zone offset from Greenwich Mean Time (GMT)
  • Access status (HTTP status)
  • the amount of data transferred
  • the internet service provider of the accessing system
  • The type of browser you are using and its version
  • the operating system you are using
  • the website from which you may have accessed our website
  • the pages or sub-pages that you visit on our website.

The aforementioned data is stored as log files on our provider’s servers. This is necessary to ensure the stability and security of the operation of our website.

Data affected:

  • Content data (e.g. posts, photos, videos)
  • Usage data (e.g. access times, websites clicked on)
  • Communication data (e.g. information about the device used, IP address)

Persons affected: Users of our website

Processing purpose: Playing out our website, ensuring the operation of our website

Legal basis: Legitimate interest, Art. 6(1)(f) GDPR

Web host(s) commissioned by us: STRATO

Service provider: STRATO AG, Pascalstr. 10, 10587 Berlin
Website: https://www.strato.de/hosting/
Privacy Policy: https://www.strato.de/datenschutz/

 

Contacting

If you contact us via e-mail, social media, telephone, fax, post, our contact form or otherwise and provide us with personal data such as your name, telephone number or e-mail address or other information about yourself or make your request, we process this data to answer your request within the framework of the pre-contractual or contractual relationships existing between us.

Data affected:

  • Inventory data (e.g. names, addresses)
  • Contact details (e.g. e-mail address, telephone number, postal address)
  • Content data (text, photos, videos)
  • Contract data (e.g. subject of contract, duration of contract)

Persons affected: Prospects, customers, business and contractual partners

Processing purpose: Communication and answering contact requests, office and organizational procedures

Legal basis: Fulfillment of contract and pre-contractual inquiries, Art. 6 (1) (b) GDPR, legitimate interest, Art. 6 (1) (f) GDPR

 

Advertising by email, post or telephone

We process personal data for our advertising communication by e-mail, post or telephone. You can object to receiving our advertising measures at any time or revoke the previously given consent to receive our advertising communication at any time. In order to be able to prove in case of doubt that you gave your consent even after your objection or revocation, we can store your data for up to 4 years after your objection/revocation. We will no longer use your data for other purposes after your objection/revocation. If you want us to delete your data beforehand, we will do, so after you have confirmed that you originally gave us your consent.

Data affected:

  • Contact details (e.g. e-mail, telephone number, postal address)
  • Inventory data (e.g. names, addresses)

Persons affected: Communication partners

Processing purpose: Direct advertising measures (marketing) by e-mail, post or telephone

Legal basis: Consent, Art. 6(1)(a) GDPR, legitimate interest, Art. 6(1)(f) GDPR

 

Web analysis and statistics

We use web analysis services to record and statistically evaluate the flow of visitors to our website. Such services collect, among other things, data about which website you came to our website from (so-called referrers), which pages of our website you accessed, how long you visited our pages and what interactions you carried out there. In addition, data is collected on the browser you are using, the computer system and the type of device. In addition, such a service can also be used to record demographic information, such as age or gender, as pseudonymous values. If you have consented to the collection of your location data, these can also be processed, depending on the provider.

In order to collect and store this data, the web analysis service we use usually places a cookie on the end device you are using, with which the IP address assigned to you is also collected. However, this is shortened using a so-called IP masking process, so that the IP address can no longer be assigned to your visit to our website. Otherwise, no clear data such as names or e-mail addresses are stored. Neither we nor the service we use knows the identity of the visitors to our website.

We would like to point out that, depending on the country of domicile of the service provider mentioned below, the data collected via the service may be transferred and processed outside the European Union. In this case, there is a risk that the level of data protection prescribed by the GDPR is not observed and that your rights cannot be enforced or can only be enforced with difficulty.

Data affected:

  • Usage data (e.g. access times, websites clicked on)
  • Communication data (e.g. information about the device used, IP address).

Persons affected: Users of our online offers

Purpose of processing: Reach measurement, success control of campaigns, remarketing as well as interest and behavioral marketing

Legal basis: If we have asked you for your consent before using the respective service, this is the legal basis, Article 6(1)(a) GDPR. In addition, we use the respective service based on our legitimate interest in analyzing the flow of visitors to our website in order to be able to continuously improve the functions, offers and user experience, Art. 6 Paragraph 1 lit. f GDPR.

We use the following web analysis services:

Google Analytics

Service Provider: Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA
Registered office within the EU: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland
Website: https://marketingplatform.google. com/intl/de/about/analytics/
Privacy policy: https://policies.google.com/privacy?hl=de

Opt-out: If you do not want your data to be used by Google Analytics. You can set a so-called opt-out plugin, which will prevent your data from being recorded on our website in the future. You can get this plugin here: https://tools.google.com/dlpage/gaoptout?hl =en

 

Third party plugins in use

We have embedded plugins in the form of “social media buttons” from the providers we use on our website. You can tell which plugin belongs to which provider by the respective logo with which the plugin is identified. If you call up a page of our online presence on which such a plugin is implemented, a connection between your browser and the server of the provider is automatically established with the respective provider of the plug-in and a cookie is set by the provider on the page you sent device used is set. Even at this point in time, data transmission can also take place if you do not have an account with the respective operator of the social network or if you have an account there but are not logged in at the moment you visit our website. In addition, data is transmitted to the provider as a result of further interactions with the respective social plugin (e.g. clicking the “Like” button on Facebook, Re-Tweet button on Twitter).

We would like to point out that, depending on the country in which the service provider named below is based, the data specified below may be transferred and processed on servers outside the European Union. In this case, there is a risk that the level of data protection prescribed by the GDPR is not observed and that your rights cannot be enforced or can only be enforced with difficulty.

Data affected:

  • Usage data (e.g. access times, websites clicked on)
  • Communication data (e.g. information about the device used, IP address)

Persons affected: Users of our website

Processing purpose: Playing out our website, offering content, ensuring the operation of our website

Legal basis: Consent via cookie content banner, Art. 6(1)(a) GDPR, legitimate interests, Art. 6(1)(f) GDPR

We use following plugins:

Google (Invisible) reCAPTCHA

Service provider: Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
Webpage: https://developers.google.com/recaptcha/docs/invisible
Privacy policy: http://www.google.de/intl/de/policies/privacy

 

Content services

We use certain services in order to be able to play certain content or graphics (videos, images, music, fonts, maps) via our website. The services we use process the IP address assigned to you at the time of your visit to our website, since this is the only way the respective content can be displayed in the browser you are using. In addition, the providers of these services can set additional cookies on your end device, which collect information about your usage behavior, your interests, the device you are using and the browser you are using, as well as the time and duration of your session. The providers use this data regularly for analysis, statistical and marketing purposes. In addition, this information can also be linked to information from other sources. This applies in particular if you have an account with the service provider yourself and are logged in there at the time of the session.

We would like to point out that, depending on the country in which the service provider named below is based, the data specified below may be transferred and processed on servers outside the European Union. In this case, there is a risk that the level of data protection prescribed by the GDPR is not observed and that your rights cannot be enforced or can only be enforced with difficulty.

Data affected:

  • Usage data (e.g. access times, websites clicked on)
  • Communication data (e.g. information about the device used, IP address)

Persons affected: Users of our website

Processing purpose: Playing out our website, offering content, ensuring the operation of our website

Legal basis: Consent via cookie content banner, Art. 6(1)(a) GDPR, legitimate interests, Art. 6(1)(f) GDPR

We use following content services:

Google Maps

We use Google Maps on our website. The IP address of the visitor is collected and processed by Google. If you visit a website on which Google Maps is integrated, regardless of whether Google Maps is actually used or you are logged into your Google account, your IP address and your location data (the latter usually not without your consent) submitted to Google. Your IP address will be assigned to your Google account if you are logged in there when you visit our website.

Service provider: Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
Registered office within the EU: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland
Webpage: https://www.google.de/maps
Privacy policy: https://policies.google.com/privacy

Opt-out: https://tools.google.com/dlpage/gaoptout?hl=de

Google Web Fonts

With Google Web Fonts, we can integrate fonts (web fonts) into the design of our website and display them correctly when our website is displayed in your browser. The integration of these web fonts takes place through a server call at Google. From there, the fonts are compressed and forwarded to your browser and unpacked there. This server is usually located in the USA. If you visit one of our pages on which we integrate Google Fonts, it will be transmitted to Google which of our Internet pages you have visited.

Service provider: Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
Registered office within the EU: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland
Webpage: https://fonts.google.com/
Privacy policy: https://policies.google.com/privacy

 

Safety measures

We also take state-of-the-art technical and organizational security measures to comply with the provisions of data protection laws and to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or unauthorized access by third parties.

Updating and changing this privacy policy

This data protection declaration is currently valid (December 2022). Due to changed legal or official requirements, it may be necessary to update this data protection declaration.

This privacy policy was created with the help of the privacy policy generator from SOS Recht. SOS Recht is an offer from Mueller.legal Rechtsanwälte based in Berlin.